Our Supply Teacher Charter

Our aspiration is to “improve the lives, opportunities and well-being of professional contractors working in the supply teaching sector.”

To help us achieve this, we’ve listened to our employees in the supply teaching sector and used their feedback to create our Teacher Charter. This provides us with a framework to continuously improve the way we support them professionally in their careers and make life easier for them. We have no interest in managing your expectations; we want to consistently exceed them with our five-star approach.

 

Always being on hand to help

 

With vast experience of supporting thousands of teachers, our Contractor Support Team are best placed in the industry to provide assistance and to proactively support you. They’re handpicked for their enthusiasm and commitment to helping others and knowledgeable about your circumstances, so when you call or email our Contractor Support Team you’ll be smiling when you’ve finished.
We’re here from 9am every day and until 7pm twice a week and we always make sure we answer your query quickly and professionally. If you need guidance outside office hours our online portal has a wealth of information, including guides that you can download and FAQs. We also use the portal to send you notifications about payday and more. Also, look out for us on social media as another easy way to keep you informed.

 

Seeking Perfection

 

We consistently pay teachers accurately and on time, which is why we have a reputation in the industry as a safe pair of hands. Our culture of continuous improvement means we’re always getting better at what we do and when something does go wrong we learn from it and come back even stronger. We use the ISO9001:2008 quality management system which provides a foundation for our robust and reliable processes. As a result of this striving to be the best, you can expect consistency, reliability and accuracy from us every step of the way.

 

Allowing You to Concentrate on Your Work

 

In an ideal world we wouldn’t have to include a section on compliance in our teacher charter – let’s face it why wouldn’t every company be operating compliantly to all employment and taxation legislation?  Unfortunately, the term ‘’umbrella company’’ is now generically used to describe all those organisations that are involved in making salary payments to teachers, and this includes those that use spurious business models and questionable practices. At Orange Genie Education our own internal compliance team are supported by the UK’s leading independent compliance organisations the FCSA and Professional Passport.  This relentless focus on compliance will mean you never have any unexpected nasty surprises when you’re employed by us.

 

Doing What You Really Want, Not What We Think you Want

 

Your experience of working for us is our number one priority. We want you to get as much out of your time with us as possible, and we want you to be proud to work for us and happy to recommend us to others. When we update our employee facing systems, like our contractor portal, those changes are based squarely on your feedback and our roadmap for system development is full of your ideas. You use them, so it’s only right that you have a hand in designing them too.

 

Straight talking


We would be confused if you started to explain to us the latest theories in classroom behaviour management.  We realise that quoting the intricacies of employment and taxation legislation verbatim may not be suitable to all.  We guarantee not to bore you with jargon and ensure we provide advice in a clear and easy to digest manner.  We work transparently with you to ensure you receive full clarity on things that matter to you, such as how your salary pay is calculated.

 

To find out more about how Orange Genie Umbrella could help you, please call 01296 468 483 or email education@orangegenie.com

Why Orange Genie Education?

We employ and pay thousands of supply teachers and education support staff every year. Our employment portfolio stretches over 10 years in the umbrella industry making Orange Genie Education one of the most trusted umbrella brands. With this in mind, there’s no wonder we have long lasting relationships with hundreds of recruitment agencies all over the UK. Upon joining Orange Genie Education you become an employee of ours benefiting from:

Single employer for all assignments

  • One payment for all different agency assignments completed in a week
  • Simplified and efficient taxation from single tax code
  • Guaranteed pay for the work completed
  • Continuous employment rights
  • Maternity and Paternity pay
  • Sick pay
  • Access to a workplace pension
  • Statutory rights
  • Improved personal credit references and rating
  • Save over £700 with Orange Genie Rewards

Reassurance our supply teachers are employed by an FCSA member that protects and supports contractors. Our aspiration is to improve the lives and wellbeing of supply teachers and education support staff.

Get started HERE with OrangeGenie Education and get paid on time every time >>

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