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Frequently Asked Questions

What are your costs?

Orange Genie Education makes a small margin on providing your services to an agency.  Due to the irregular working pattern in the teaching sector, we ensure our margin is fair and proportional to the work you have completed in a week:

We do not make our margin if you are not working. 

As you would expect from any respectable employer there are no costs for joining or leaving our employment, and you are not tied in to an onerous contract as there is no minimum term of employment.

Please contact us on 01296 468 483 or for specific information on the margin we make from invoicing the agencies you are registered with.

When do I get paid?

We pay our teachers and support staff weekly in arrears. The robust and clear processes we have in place with the supply teaching agencies we partner with ensure you will receive access to cleared funds by Friday following the week you have worked.  As an organisation, Orange Genie Education are seen as a safe pair of hands by both teachers and supply teaching agencies. This is because we continually improve our processes to ensure that we achieve our goal of being operationally excellent. 

What expenses can I claim? 

If you are currently residing overseas but are looking to move to the UK to undertake supply teaching work, then there are certain relocation costs you can claim as an expense (such as the cost of the flight)  For more information on the criteria  and what you can claim please email us or phone us on 01296 468 483.

All teachers and assistants can claim for the costs of CPD training as an expense.  Many of the supply teachers we employ rely on undertaking ad-hoc CPD training to ensure they maintain and improve the work opportunities available to them.

How do I claim these expenses?

We have made it quick and easy for our teacher employees to claim for any legitimate expenses they have incurred via our user-friendly online expenses portal. This portal can be accessed via a PC, tablet, or smartphone meaning you will never have to post any receipts to us. 

You can upload receipts to the portal either by scanning them in, or by simply taking a photo on your smartphone. Our contractor relationship managers will inform you of how to use this portal when you join.

How do I join Orange Genie Education?

You can fully register as an employee with Orange Genie Education in a matter of minutes. The process can be completed totally online without the need for you to print, or post any documents to us. Furthermore, you can complete this online registration either on a PC, Tablet, or Smartphone.

To start the process click here you will initially be asked to complete a few basic details and once you have submitted them we will email you with your employee number and log-in details to our contractor portal. Once you are logged on to the portal you will be able to upload your proof of identity, complete a new starter declaration (P46) or upload your most recent P45 form. That's it. 

One of our Contractor Relationship Managers will then contact you to answer any questions you may have.

Alternatively, you can contact our team to begin the sign up process. They can be contacted on: 01296 468 483 or

What happens after I have joined?

Once you have become an employee of Orange Genie Education you will receive a welcome call from your Contractor Relationship Manager. They will go into more detail regarding how to use the portal, and how to make the most of your employment with Orange Genie Education. 

Your Contractor Relationship Manager is here to assist you during your employment with Orange Genie Education and can be contacted either by phone or email. 

What other benefits do I receive?

As an employee of Orange Genie Education you will be provided with full employment rights and statutory employee benefits including sick pay, maternity pay, and paternity pay. Our HR department would be more than happy to provide you with employment references whether you need it for a new permanent role, if you are moving home, or need to set up a new bank account.

If you require any independent financial advice you can speak to our partner, Contractor Financials who specialise in assisting our employees who work on temporary assignments. We have a currency exchange service for our teachers who are coming into the UK form overseas. This service (in conjunction with the OzForex Group) enables teachers to benefit from free transactions and competitive currency exchange rates.  
Our aspiration is to assist you in your professional supply teaching role. Following feedback received from our existing employees we have launched an online Safeguarding and child protection training course which you will have access to.  We will continue to launch new online training courses and ad-hoc teaching resources.

What happens if I work for more than one agency?

We understand that teachers and support staff may be registered with more than one supply teaching agency. Orange Genie Education can employ you for all the work you do regardless of how many agencies you are registered with, which ultimately means less hassle for you.

If you have any further questions please call us on 01296 468 483 or

Why Orange Genie Education?

We employ and pay thousands of supply teachers and education support staff every year. Our employment portfolio stretches over 10 years in the umbrella industry making Orange Genie Education one of the most trusted umbrella brands. With this in mind, there’s no wonder we have long lasting relationships with hundreds of recruitment agencies all over the UK. Upon joining Orange Genie Education you become an employee of ours benefiting from:

Single employer for all assignments

  • One payment for all different agency assignments completed in a week
  • Simplified and efficient taxation from single tax code
  • Guaranteed pay for the work completed
  • Continuous employment rights
  • Maternity and Paternity pay
  • Sick pay
  • Access to a workplace pension
  • Statutory rights
  • Improved personal credit references and rating
  • Extraordinary employee benefits including 24/7 access to a GP, councelling, support, fitness resouces, and discounts & offers worth hundreds of pounds in day to day savings

Reassurance our supply teachers are employed by an FCSA member that protects and supports contractors. Our aspiration is to improve the lives and wellbeing of supply teachers and education support staff.

Get started HERE with OrangeGenie Education and get paid on time every time >>

Request a Call Back from Orange Genie

If you would like to find out how Orange Genie could help you. Please fill out the form below and one of our new business team will be in touch.

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