Orange Genie Education & Operational Excellence

 

A significant and increasing number of teachers and support staff are choosing to be employed by Orange Genie Education...

Along with the protection and reassurance of being employed by the UK’s leading umbrella company why else is it teachers and recruitment agencies are choosing us?

Here at Orange Genie Education we have established a solid reputation for operational excellence and compliance. Recruitment agencies and teachers alike see us as a ‘safe pair of hands’ who take full responsibility when managing the risks associated with a contingent workforce.

A lot of hard work and dedication has, over the years gone into improving the quality of our systems and services in order to provide the best possible service to our employees, ensuring for example - all our teachers get paid on time, every time.

We are committed to achieving operational excellence through quality, the fact this has been so successful is largely down to three key areas; people, processes and systems.

Here at Orange Genie Education, we strive to embed excellence, continue to value our people and put a spot light on continuous improvement. All of this has contributed to Orange Genie being awarded the Investors in People Gold standard – something we are extremely proud of.

Our two PRINCE2 (Projects in Controlled Environments) qualified team members, Rob and Nathan ensure all critical projects are implemented through a process approach with the support of our robust systems. These methods helped us achieve our ISO 9001 certification (Worlds most recognised quality management standard).

As a result of our ongoing improvement program, we make a conscious effort to listen to the feedback we receive from our agencies and teachers. In light of this we ensure substantial changes are executed to reflect this on a regular basis. 

Quality Manager, Robert Brown says “We are continuously looking for ways to improve our systems, we listen to the feedback we receive and build our processes on what our customers/teachers want”.

Overall, embracing quality into our culture has enabled us to deliver a consistently high quality level of service, an unrelenting commitment to continuous improvement, driven by a genuine focus on our customer feedback.

We have thousands of new supply teachers joining us on a monthly basis - they are all happy, why not get involved yourself? 

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