Julian Ward

Sales & Marketing Director

Julian is responsible for Orange Genie's sales and marketing. He joined Orange Genie in 2006 and quickly made his mark on the company. He re-focussed our marketing, revised our service offering and developed clear brand values. Knowing and understanding our customers and their needs has been critical to his planning. Thanks to Julian's drive Orange Genie consistently provides a level of customer service that leads the sector.

In driving Orange Genie's brand values, Julian has championed the need to provide simple, reliable and convenient services. Staff at Orange Genie don't use jargon and every contractor is provided with an account manager. Account managers pro-actively contact contractors to ensure they understand how to get the best from our service, know who we are, and know what to do if they have a problem.

Providing great customer service, delivered personally by really knowledgeable staff is now central to Orange Genies corporate culture. Orange Genie's aim is to provide the peace of mind of knowing that the 'back office' is being dealt with, freeing up the contractor to focus on the more important things in life!

In December 2009 Julian received, on behalf of OrangeGenie, the innovation of the year award from The Association of Professional Staffing Companies (APSCO) at their annual awards ceremony. The award was in recognition of the industry’s first on-line health & safety training portal for contractors.

Contact Julian - julian.ward@orangegenie.com

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