Orange Genie is an ambitious company and we recognise that the biggest assets we have are our contractors and our agency relationships, they are looked after by our administration team that are critical to the company's success.

Our team has shared visions, shared values and ambitious targets in how we should be looking after our customers and growing the business.  The key to achieving our ambitions is driven by the great team of people working for Orange Genie.  It is my privilege to briefly introduce them to you:

Your first contact with Orange Genie will be through our sales team.  They will answer your questions and clarify any points which might be unclear to you and hopefully give you a feeling of confidence in our service.  And, once you decide to join Orange Genie they will take responsibility for getting you set up, issuing your offer letter and contract of employment. They will introduce you to your account manager who will look after you in the long term.

Pras manages the team and is enthusiastically supported by Roxanne and Stuart.

Every contractor is looked after by an account manager who will be you first point of contact if you have a query, or need to resolve a problem.  It is important to remember that you are employed by Orange Genie and you should address all issues on your contract or your pay to us, not your agency. 

Your Account Manager is responsible for contacting you shortly before your assignment starts and takes you through the way we operate, highlights key policies and generally will try to ensure you benefit from everything the company offers.

Bert manages the team and is ably supported by Lucy, Ellie,Thema, Jimmy and Sharon.

The unsung heroes of the company! 

Our operations team is responsible for 5 primary tasks:

1. Contracts. Operations are responsible for sorting out and setting up the contracts for each of your assignments, and any extensions, with your agency or end client. 
2. Invoicing. Operations ensure that an invoice is produced and sent to your agency as soon as you complete and submit your timesheet on the portal. 
3. Expenses. Whether expenses are chargeable to the client or an allowable expense against tax the operations team vouch and approve every claim made.
4. Cash Allocation.  Operations are responsible for identifying and reconciling payments received for assignments. We aim to identify all cleared funds on the day they are received and to payroll you the same day.
5. Agency Help Desk.  Operations provide the first point of contact for agency clients and are responsible for resolving any queries or problems they encounter.  

Damon directly manages the Operations team and Contractor Services.  The Operations team consists of Karen H, Nicola, Anthony, Nichola, Jenny, Karen B, Sheryl and Elaine C. Damon is supported by Rob our project development and quality manager

The Finance team is responsible for book-keeping, payroll, credit control, statutory & management accounting, and financial reporting. 

Elaine (ACCA) and Richard (AAT) are responsible for book-keeping, credit control, management accounting and financial reporting.  

Lorraine (IPP) is responsible for payroll, supported by Anna. 

Manjula (ACMA) is responsible for statutory accounting and financial systems.  

Pat Hastings, Kieran Donnelly and Dr. Clive Williams, all highly qualified in their respective fields are responsible for new software development, maintaining our technology infrastructure and general IT support.

Finally, supporting, motivating, cajoling and mentoring our people we have:- Graham Fisher (FCCA) our managing director; Ross Baker (ACMA) our finance director; Chris Graham (CFCIPD, FCIB) our HR director and Julian Ward our sales director.